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Ship Agency Support — Ocean Crest
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Core Service — 02

Ship Agency
Support

Reliable port coordination, documentation support, husbandry services, crew change assistance, Cash to Master arrangements and spare parts handling for smooth vessel turnaround.

Overview

Dependable agency support, from arrival to departure.

Ocean Crest provides dependable ship agency support to help vessels manage port calls efficiently — working closely with local authorities, port stakeholders and vessel representatives from arrival to departure.

From port coordination and documentation to crew changes, Cash to Master arrangements and spare parts handling, we act as your accountable point of contact for a smooth, efficient turnaround at every Sri Lankan port.

7Agency Services
24/7Port Coordination
FullDocumentation
Service Overview

Smooth port calls, efficient turnaround.

Ocean Crest coordinates every element of your vessel's port call at Colombo and Sri Lanka's major ports. We liaise with port authorities, terminals, customs, immigration and service providers on your behalf — giving your vessel a single, responsive point of contact throughout its stay.

Whether it's a routine call or an urgent requirement, our agency team focuses on clear communication, fast response, accurate coordination and professional execution — so your vessel arrives, works and departs on schedule.

Port Coordination
Husbandry Services
Crew Change Assistance
Documentation Support
Cash to Master (CTM)
Spare Parts Handling
Sub-Services

Everything your port call needs.

Seven core agency services — from port coordination and crew changes to Cash to Master and emergency port support. Browse the full scope below.

01

Port Coordination

End-to-end coordination with port authorities, terminals and service providers to ensure a smooth arrival, working stay and on-time departure.

Berth BookingTerminal LiaisonPilotageTowagePort Formalities
02

Husbandry Services

Full husbandry support to keep your vessel and crew looked after during the port stay, from routine needs to unexpected requirements.

Provisions LiaisonMedical AssistanceTransportOwner's MattersGeneral Support
03

Crew Change Assistance

Complete sign-on and sign-off coordination — immigration, transfers and logistics handled so crew changes happen without disruption.

ImmigrationVisas & PermitsAirport TransfersHotel BookingsSign On/Off
04

Documentation & CTM

Accurate port documentation and secure Cash to Master arrangements, prepared and delivered in line with local and flag state requirements.

Port DocumentsCustoms FilingsCash to MasterDisbursementsCompliance
05

Spare Parts & Emergency

Fast handling of ship spares and urgent port requirements — clearance, storage and delivery to vessel, including emergency port services.

Spare Parts HandlingCustoms ClearanceWarehousingDelivery to VesselEmergency Support
Why Ocean Crest

Built for reliability on every port call.

Our agency operation is built on strong local relationships, operational discipline and a team with deep expertise in Sri Lanka's port, customs and immigration environment.

01

Experienced Agency Team

Dedicated port agents and coordinators minimise the risk of delays, errors and compliance issues throughout your vessel's stay.

02

Strong Port Relationships

Established links with port authorities, terminals, customs and immigration ensure fast clearances and smooth coordination.

03

Full Documentation Support

In-house team handles all port documentation, customs filings, disbursements and Cash to Master arrangements accurately.

04

Responsive 24/7 Coordination

Round-the-clock availability and proactive communication keep your vessel moving, whatever the schedule or requirement.

How It Works

How our service works.

A clear, managed process from your first appointment through to departure clearance — with full communication at every milestone.

1

Nomination & Pre-Arrival

Share your vessel details, ETA and requirements. We prepare the pre-arrival plan — berth, formalities, crew changes and any special needs — and confirm the proforma disbursement account within 24 hours.

2

Arrival & Formalities

On arrival, we coordinate pilotage, towage and berthing, and clear customs, immigration and port formalities so your vessel can begin operations without delay.

3

Port Stay & Husbandry

Throughout the stay we manage crew changes, spare parts, Cash to Master, supplies and any owner's matters — keeping the master and owners updated at every step.

4

Departure & Final Accounts

We arrange outbound clearance and departure, then issue the final disbursement account with full supporting documentation — a complete audit trail for your records.

FAQs

Frequently asked questions.

Common questions about ship agency support at Sri Lankan ports, answered by our operations team.

We provide ship agency support at Colombo and Sri Lanka's major ports, handling all vessel types — container ships, bulk carriers, tankers, general cargo vessels, cruise ships and naval vessels. Our team is familiar with the formalities, terminals and authorities specific to each port and vessel type.

Yes. We manage full crew change coordination including immigration clearance, visas and permits, airport transfers, hotel bookings and sign-on/sign-off logistics. Our team works closely with immigration and port authorities to ensure crew changes proceed smoothly and on schedule.

Once we receive owner's instructions, we arrange secure delivery of Cash to Master directly on board, with full documentation and receipts. All CTM transactions are handled in compliance with local regulations and reflected in your final disbursement account.

Yes. We provide a proforma disbursement account before arrival and a final disbursement account on departure, both supported by full documentation — receipts, invoices, port filings and any regulatory paperwork — giving owners and operators a complete, transparent audit trail.

Set Sail With Ocean Crest

Agency support for your next port call, ready when you are.

From port coordination and crew changes to Cash to Master and emergency services — our team handles everything for vessels calling at Sri Lankan ports.

@ Emailtrading@oceancrest.com.lk 24/7 Operations+94 77 477 9009
Headquarters103, Chatham Street, Colombo 01